Effective Date: February 18, 2026
La Cima Behavioral understands the importance of protecting the privacy of your information when you visit our website. The following outlines how we safeguard personal information collected through your use of this site. La Cima Behavioral reserves the right to update this Privacy Policy periodically as new programs, services, or processes are implemented.
La Cima Behavioral serves as the parent company of Alta Loma and Alta Health, which provide mental health treatment and related services.
Website Privacy Practices
Information We Collect
La Cima Behavioral does not collect personal information, including email addresses, without your knowledge. In some instances, we may request that you voluntarily provide information such as:
Name
Email address
Phone number
Mailing address
Employment information
Referral details
Providing this information is completely voluntary. When you choose to provide personal information, you are giving implied consent for us to use that data in accordance with this Privacy Policy.
La Cima Behavioral does not intentionally use, collect, or disclose personally identifiable patient information through its website. You should not submit confidential or identifying health information through website forms. If we discover that personal health information has been submitted through the website unintentionally, we will take reasonable steps to delete such data as promptly as possible.
Age Restrictions
You must be at least 18 years old to use this website. We do not knowingly collect personally identifiable information from individuals under the age of 18.
When Information Is Provided
When you voluntarily provide personal information, you consent to its collection and use by La Cima Behavioral.
We do not rent, sell, or trade personal information collected through this website.
If transactions, registrations, or online purchases are offered, personal information may be shared with third-party service providers strictly for operational purposes such as payment processing or fulfillment services. By voluntarily providing your information, you authorize us to share necessary data with those service providers. La Cima Behavioral is not responsible for the actions or omissions of third-party providers.
Automatically Collected Information
La Cima Behavioral may collect non-personal information automatically when you visit our website. This may include:
IP address
Browser type
Access times
Referral source
Pages viewed
Traffic patterns
This information is used to support website operations, analyze traffic patterns, and improve user experience. Any aggregated data shared with third parties will not include personally identifiable information.
We may disclose information when required to:
Comply with legal obligations
Protect and defend our rights or property
Enforce our Terms and Conditions
Protect the interests of users
We reserve the right to report unlawful activities to appropriate authorities.
Communications
La Cima Behavioral may send communications regarding services, programs, or updates to individuals who voluntarily provide their contact information. You may opt out of receiving such communications at any time by following the instructions provided in the message.
Use of Cookies
La Cima Behavioral may use “cookies” and similar technologies to enhance user experience and improve website functionality. Cookies may:
Identify your device
Track prior visits
Support website authentication features
Cookies do not give us access to your hard drive or personal files.
You may adjust your browser settings to accept or reject cookies. Please note that disabling cookies may affect certain website features.
Google & Advertising Tools
La Cima Behavioral may use Google services including:
Google Analytics
Google Display Network Impression Reporting
Remarketing with Google Analytics
Google Analytics Demographics and Interest Reporting
You may opt out of Google Analytics for Display Advertising and customize Google ads through Google’s Ads Settings or by using the Google Analytics Opt-Out Browser Add-On.
We do not merge personally identifiable information with non-personal data collected from advertising features without providing notice and obtaining consent.
We may also use remarketing services and third-party advertising vendors to serve advertisements based on prior visits to our website. These services may use first-party and third-party cookies to optimize advertising performance.
Social Media Tracking
La Cima Behavioral may use tracking tools such as:
Facebook conversion tracking
Twitter conversion tracking and tailored audience tools
These tools help measure the effectiveness of advertising. The data collected does not personally identify you; however, third-party platforms may use collected data according to their own privacy policies.
Links to External Websites
Our website may contain links to external websites. While we strive to link only to reputable organizations, La Cima Behavioral is not responsible for the privacy practices of third-party websites.
HIPAA & Protected Health Information Notice
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
La Cima Behavioral and its affiliated facilities are required by law to maintain the privacy and confidentiality of your protected health information (PHI) and to provide notice of our legal duties and privacy practices.
Health information collected during treatment is maintained in electronic health records. While the medical record is the property of the treating facility, the information contained within it belongs to you.
We comply with the Health Insurance Portability and Accountability Act (HIPAA), which requires:
Protection of your health information
Use and disclosure limited to the minimum necessary
Safeguards against unauthorized access
42 CFR Part 2 Protections
If you receive substance use disorder treatment services, your information may also be protected under federal confidentiality regulations known as 42 CFR Part 2.
Under these regulations:
Information relating to substance use treatment cannot be disclosed without your written consent except in narrowly defined circumstances.
Written consent must specify the scope, recipient, purpose, and duration of disclosure.
You may revoke consent at any time.
Certain limited disclosures may occur without written consent in cases such as:
Medical emergencies
Court orders meeting federal requirements
Mandatory reporting (e.g., child abuse)
Crimes on the premises
Regulatory audits or evaluations
Your Health Information Rights
Under HIPAA and 42 CFR Part 2, you have the right to:
Receive a copy of this Notice of Privacy Practices
Request access to your treatment records
Request amendments to inaccurate or incomplete information
Request restrictions on certain disclosures
Request an accounting of disclosures (up to six years)
Written requests may be required. Reasonable, cost-based fees may apply for copies.
Changes to This Privacy Policy
La Cima Behavioral reserves the right to amend this Privacy Policy and Notice of Privacy Practices at any time. Updates will apply to all information maintained, including information collected before the revision date.
Revised policies will be posted on this website with an updated effective date.
Complaints
If you have concerns regarding this Privacy Policy or how your information is handled, you may contact:
La Cima Behavioral
Email: rmccaslin@altaloma.com
You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Washington, DC 20201
Filing a complaint will not result in retaliation.
